We are aware of a temporary issue causing client api error message for users.
Unfortunately this was caused by the global AWS outage currently going on.
We are working on a bypass to resolve issue.
Thank you for your patience
Hello, If you can watch the Startup Show app on your wifi but can't watch over your cell plan it is because on wifi you have a public ip address. When you are using your cell plan to stream you have something called CG-NAT, which means you don't have an actual public IP address on your phone. To stream using your cell phone plan you need to use a ... Read More »
Hello, If you are having trouble viewing a pay per view event please use a VPN. ISP's are blocking streaming pay per view events more frequently so to view events without interruption try using IP Vanish as your VPN. You won't need a VPN for every event but it's better to be prepared and have one ready to go so you don't miss the big event. If ... Read More »
Hello, We are sorry that you may be experiencing connection errors on some local stations. The issue is being cause by ISP's around the USA blocking steaming users. We are aware that some channels are not working correctly at this time and we are working to fix the issue. Some channels that are not working at this time will work if you use a ... Read More »
Here are some common issues that you can fix yourself so you may not need to open a trouble ticket. First: Always make sure that you have the latest version of the "Startup Show" app. The most updated version is v1.7.9 if you are have an older version of the app installed please install the latest version from this link norstariptv.com/ns A) ... Read More »
On 09/09/2020 we have updated our server and tv app. If you cannot log into the NORSTAR TV app all you need to do is update to the new app "Startup Show"; Do Not uninstall the old version the new version will overwrite the old version. This way all your favorited Channels, TV Shows and Movies will be saved. Each time you need to update the ... Read More »
We have officially launched our new and improved client portal which we hope make managing your TV subscription services easier. New Features Include: 1) Clients can now add prepay funds to their account to be used for future subscription purchases and to prevent service interruptions. Any funds that you deposited in your account including ... Read More »
Thank you for choosing Norstar IPTV! We are and will continue working to bring you the best television service, with all the benefits that you would never get with cable for such a low price. We want to always keep an open dialogue with our customers about the types of services or changes that they would recommend to make using Norstar easier ... Read More »
