When you send your payment early, before your subscription ends, you will not lose time on your current subscription. Your early payment just extends your subscription so it doesn't turn your service off.
Please check the announcements before submitting a trouble ticket. Most times your issue or question has been answered and posted already. Submitting trouble tickets can cause delays in getting the issue fixed because we have to take time away from working on the problem to answer each of your trouble tickets. Thanks for your understanding Read More »
We have fixed the Startup Show app glitch that was requesting an update. To fix the issue please uninstall the app and then reinstall the app using the following link [norstariptv.com/ns](http://norstariptv.com/ns) After installing you will only need to enter your email and password which will be found by looking at the last part of your m3u ... Read More »
Hello, If you can watch the Startup Show app on your wifi but can't watch over your cell plan it is because on wifi you have a public ip address. When you are using your cell plan to stream you have something called CG-NAT, which means you don't have an actual public IP address on your phone. To stream using your cell phone plan you need to use a ... Read More »
Hello, If you are having trouble viewing a pay per view event please use a VPN. ISP's are blocking streaming pay per view events more frequently so to view events without interruption try using IP Vanish as your VPN. You won't need a VPN for every event but it's better to be prepared and have one ready to go so you don't miss the big event. If ... Read More »
Here are some common issues that you can fix yourself so you may not need to open a trouble ticket. First: Always make sure that you have the latest version of the "Startup Show" app. If you are have an older version of the app installed please install the latest version from this link https://apg.ooo/sstv.apk A) Never Received My Login ... Read More »
On 09/09/2020 we have updated our server and tv app. If you cannot log into the NORSTAR TV app all you need to do is update to the new app "Startup Show"; Do Not uninstall the old version the new version will overwrite the old version. This way all your favorited Channels, TV Shows and Movies will be saved. Each time you need to update the ... Read More »
We have officially launched our new and improved client portal which we hope make managing your TV subscription services easier. New Features Include: 1) Clients can now add prepay funds to their account to be used for future subscription purchases and to prevent service interruptions. Any funds that you deposited in your account including ... Read More »
Thank you for choosing Norstar IPTV! We are and will continue working to bring you the best television service, with all the benefits that you would never get with cable for such a low price. We want to always keep an open dialogue with our customers about the types of services or changes that they would recommend to make using Norstar easier ... Read More »
